General FAQ's

Registration

Can I get a refund?

Sorry, we do not offer refunds under any circumstances.

Other Registration Questions:

Are the swim caps made of latex? I am allergic to latex!

Can I register the morning of the swim?

I can’t swim because I’m injured or another medical reason. What can I do?

My credit card doesn’t work!

What are the Age Groups?

I made a mistake on my registration. How can I get it fixed?

What is included in my registration fee?

Can I transfer my swim registration to another participant?

How do I cancel my entry?

I did not receive or I lost my registration confirmation email. Can I get it resent?